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The disconnected marketing blog:
Strategy, branding & advertising

Different messages, different designs, different promises in different places.
These articles break down where marketing systems fall apart, and how to fix the gaps that cost you customers.
Marketing Breakdowns


Everyone Is Fighting for Attention Online. The Direct Mail Letterbox Is Wide Open
Most businesses are fighting for attention in the same crowded places. Meta feeds, Google results, email inboxes and LinkedIn timelines. Digital marketing has made reach easier to buy and attention harder to trust. A paid social advert has to interrupt someone mid-scroll. An email has to survive the inbox, the preview line, the delete reflex and the fact that most people already feel mildly assaulted by their unread count. Search ads have to compete with other businesses that
3 days ago5 min read


How to Build a Website That Works for Man and Machine
The biggest difference between a website and a webshite isn’t always how it looks. It is how well the business is articulated across the whole experience, including how it looks. A proper website should explain what the business does, why it matters, and what someone should do next. It needs to do that for a human visitor reading the page, and just as clearly for the search engines and AI systems trying to make sense of the same content without any of the visual context. Prob
May 114 min read


Website structure: Have you got a website or a webshite?
It sounds a bit blunt, but it is a useful question because there is a real difference between the two, and most people do not realise where they sit. From the outside, everything can look fine. The design is clean, the navigation works, the copy reads well enough, and within a few seconds you can usually figure out what the business does. At a surface level, it all feels like a job well done, but that surface-level appearance can be misleading. What most websites are doing is
May 43 min read


SEO isn’t just keywords, alt text, and headings any more
Most SEO advice still focuses on keywords, headings and formatting. The real issue is structure. When a website fails to show what a business does, how its services connect and why it matters, it creates ambiguity that weakens visibility.
Apr 273 min read


You’re Losing Business Because People Forget You
A forgotten customer is a lost profit stream. Most businesses do not lose sales because their service is poor. They lose sales because they aren’t present at the buying moment. People rarely buy the first time they hear from you. They buy later, when the problem becomes urgent, the budget appears, or the timing finally feels right. When that moment arrives, they buy from the business they remember. That is why email still matters. Not because it is sophisticated, but because
Apr 202 min read


Why your Google business profile isn’t enough for local SEO
A Google Business Profile can help you show up locally, but it cannot fully explain what your business actually does. It tells Google where you are, how people can contact you, and what others think about you. It does not clearly explain your services in detail, how your pages relate to one another, or the wider structure of your business. That matters more than many businesses realise. A lot of local SEO advice makes it sound as though setting up your profile is the job done
Apr 113 min read
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